Survey: Texans share lessons learned as second enrollment period of Affordable Care Act health insurance nears

While most Texans used healthcare.gov earlier this year to get information or to enroll in a health insurance plan under the Affordable Care Act (ACA), larger percentages of Texans found talking to the call center or a navigator was the most helpful. Those are just some of the lessons learned in a report released by the Episcopal Health Foundation and Rice University’s Baker Institute for Public Policy.